Privacy Policy
Pack n Fly Travellers Club LLP is committed to protecting your privacy and using technology to give you powerful and safe online experience.
This statement of Privacy applies to packnfly.in website only and does not apply to other websites of our business partners, affiliates or to any third party even if their websites are linked to our website.
Privacy policies shall be updated by Pack n Fly Travellers Club LLP to incorporate best practices, you are advised to review this policy periodically. By using the Pack ‘n’ Fly website, you consent to the data practices described herein.
Collection of Personal Information
Pack n Fly Travellers Club LLP collects personally identifiable information, such as your e-mail address, name, address or mobile number. Pack n Fly Travellers Club LLP also collects demographic information, not unique to you, such as your postal code, age, gender, preferences, interests and favourites.
Non-identifiable information about like your IP address, browser, domain names, access times, usage behaviour and referring Web site addresses are also collected. This information is used by Pack n Fly Travellers Club LLP for the operation of the service, to maintain quality of the service, and to provide general usage statistics.
Please be cautious that disclosure of any personal information or sensitive data on public forums of our website may be collected and used by others. Pack n Fly Travellers Club LLP is not responsible for the privacy statements on website outside of PackNFly.
Use of Personal Information
Pack n Fly Travellers Club LLP collects and uses your personal information to operate packnfly.in website and deliver the requested services. Pack n Fly Travellers Club LLP also uses your personal information to update you for other products and services available with Pack n Fly Travellers Club LLP and its affiliates. Pack n Fly Travellers Club LLP may also contact you via surveys to conduct research about your opinion of current services or of potential new services that we may offer.
Pack n Fly Travellers Club LLP does not sell, rent or lease its customer information to any third parties. Pack n Fly Travellers Club LLP may contact you on behalf of other business partners about service offerings that may be of interest to you but even in those cases your personal identifiable information is not transferred to the third party. In addition, data may be shared with trusted partners to help us for statistical analysis, to send you email or couriers, to provide customer support, or to arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.
Pack n Fly Travellers Club LLP keeps track of the website and pages you visit in order to determine what services you like most offered Pack n Fly Travellers Club LLP This data may be used to deliver customized content and advertising to customers whose behaviour indicates that they are interested in a particular subject area.
Pack n Fly Travellers Club LLP will disclose your personal information, without notice, only if required to do so by law.
Use of Cookies
Cookies are used Pack n Fly Travellers Club LLP website for personalized online experience. Cookie is a text file placed on your computer by web page, it cannot be used to run a program or to spread virus. Cookies are unique to you and can be read by same web server who issued it. Primary purpose of cookies is to provide a convenience feature to save you time. Though cookies are automatically accepted by the browsers by default, same can be declined by configuring browser setting. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Pack n Fly Travellers Club LLP website.
Security of Personal Information
All your personal information is secure from unauthorized access and use by deploying secure server environment accessible only via authorized credentials. Any online payment is processed through secure SSL protocol.
Card payments and online banking payments are processed through an online payment gateway system. An online convenience charges are applied for payments processed through payment gateway. In case of cancellation, this fee is non-refundable. Bank charges, if any, for remittance (by remitting bank or by intermediary bank) would be strictly borne by payer.
In case payment is not made as per the schedule mentioned above, Pack n Fly Travellers Club LLP holds the right to cancel your seat on trip and deduct applicable cancellation charges RS 5000/- (Rupees Five Thousand) as cancellation charges plus cost on actual, if any, would be charged. Any claim cannot be made for any loss occurring due to cancellation.
On payment of the balance amount in full you will receive your confirmation with final itinerary. This confirmation will be valid for your travel on the tour. Your Final documents will be issued, upon receiving your balance payment and the Registration Form. It may be noted that the aforesaid payment does not include the cost of porter age, tips, insurance, laundry, phone calls, food and beverages or anything not specified in the itinerary of the tour. Your final Pack n Fly Travellers Club confirmation entitles you to travel on the Tour.Once duly signed Registration Form is received by us, should you wish to change your option from one Pack n Fly tour to another, we will do our best to meet your wishes. Any such change of Pack n Fly Travellers Club Tour would be construed as cancellation of the former Pack n Fly Travellers Club Tour and the aforesaid cancellation policy will apply.
Pack n Fly Travellers Club has a policy of applying for group visas. Due to any reason, whatsoever, if the visa is not granted by the respective Consular Office/ Embassy of the country or delayed in issuing the visa, in case of international pack n Fly Tour , Pack n Fly Travellers club would not be held responsible for such a failure of obtaining visa and further visa fees, cost of cancellation of air ticket, Insurance or any loss incurred, shall be deducted and only balance payment will be refunded.
Cancellation Policy
In case of cancellation of tour/travel services irrespective of any circumstances, we must be informed in writing. Cancellation charges would be effective from the date we receive the cancellation request in writing.
Applicable cancellation charges would be deducted from the undiscounted full cost of trip.
- Prior to 46 days from tour departure date or more: 0%
- 45 - 36 Days from tour departure date : 25%
- 35 - 26 Days from tour departure date: 50%
- 25 - 16 Days from tour departure date: 75%
- 00 - 15 Days from tour departure date: 100%
Change of name or date is not permitted under any circumstances. Any claim cannot be made for any loss occurred due to cancellation.
For any flight tickets booked by us additionally with the trip being cancelled, the cancellation policy of the airline will apply.
Refund Policy
Refund of unused/ unutilized services in total (which are paid for and cancelled in advance), the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us.
The refund process may take 30 days due to banking procedures involved. If the refund is made to the credit card account or to the Bank account, the applicable bank charges if any would be debited from the refund amount.